OBJECTIVE
To use skills and experience to pursue permanent, project-term or consulting position in
Communications and Documentation. Looking for a stimulating, innovative work environment where I can be a member of an enthusiastic, collaborative and multi-disciplinary team.
SUMMARY
~ Accomplished Technical Writer, Course and Web Content consultant with over thirteen years’ experience in both contract and permanent positions
~ Writes clearly, concisely and accurately, translating technical information into simple-to understand English
~ Experienced in business analysis of user requirements, task flows, creating policies and procedures
~
Skilled at producing computer user manuals, system documentation, training manuals, technical marketing materials, documentation plans and design descriptions
~ Expert level user of all Microsoft and Adobe office applications
~ Creates tutorials and training courses from analysis and design, through development, implementation and evaluation
~ Edits graphics in all document formats, produces attractive page layouts in all applications
~ Fluent in Dutch Language
EXPERIENCE
| January 2000 to present |
Self Employed
Huntington Beach, CA
Technical writer
Working remotely from my home office, I create technical reference manuals, user
guides, release notes, data sheets, functional specifications, brochures and flyers. |
June 1994 to
January 2000 |
Galaxy Hotel Systems
Tustin, CA
Technical Writer
Scheduled documentation projects; updated reference manuals; designed/developed/created user guides for new software product; created release notes, installation instructions, functional specifications, RFPs, sales presentations, press releases, press kits and data sheets. |
October 1991 to
May 1994 |
Geac Computer Systems
Santa Ana, CA
Installation Specialist/Trainer
Developed and conducted training courses for customers and in-house employees on proprietary software; managed and scheduled training sessions during on-site installation projects; provided on-site support for customers during installation projects; conducted sales presentations; and performed quality assurance testing of software. |
SKILLS
I have knowledge of and experience using the following software tools:
Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Macromedia Freehand, QuarkXpress, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
CLIENTS
Galaxy Hotel Systems; a division of Starwood Hotels, Tustin CA
Hansa Consulting, New York City, NY
Yoga Shakti Studios, Irvine CA |
